Refund policy

Grace Upon Grace by Celine strives to provide our customers with products that are of the highest quality and carefully inspected before dispatch.

Please note the following:

• No Refunds or Returns
  We do not offer refunds, exchanges, or returns on any products once purchased, except in the rare event of a manufacturing defect or if an incorrect item has been supplied.

• Damaged or Incorrect Items
  If your order arrives damaged, or if you receive the wrong item, please contact us within 48 hours of receiving your order at info@graceupongracebyceline.co.za or WhatsApp us on (078) 488-0748.
  We will gladly assist with a replacement or correction.

• Sale Items
  All sale and discounted items are final sale and are not eligible for return, refund, or exchange.

• Responsibility After Delivery
  Once your order has been delivered and signed for (or collected), Grace Upon Grace by Celine is not responsible for any loss, theft, or damage that occurs thereafter.

By completing your purchase, you agree to this Refund & Returns Policy.