Privacy policy

t Grace Upon Grace by Celine, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you shop with us.

1. Information We Collect

When you make a purchase, create an account, or contact us, we may collect:

  • Name and surname

  • Email address and phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers like PayFast)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or delivery

  • Improve our website and services

  • Send occasional updates, promotions, or encouragement (if you opt-in to marketing)

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Your information may be shared with trusted service providers (such as courier companies or payment gateways) to complete your order.

  • Payments are processed securely by third-party providers (e.g., PayFast). We do not store your full card details.

4. Data Security

We take reasonable measures to protect your personal information, both online and offline. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

  • You may request access to the personal information we hold about you.

  • You may update or correct your details at any time by contacting us.

  • You may unsubscribe from marketing emails or WhatsApp messages at any time.

6. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:
📧 info@graceupongracebyceline.co.za
📱 WhatsApp: (078) 488-0748